Privacy Policy

At KND, your privacy is as important to us as the sustainability of our planet. This policy explains how we collect, use, and protect your personal information while you explore our circular fashion platform.

Transparency • Protection • Respect

We collect information to provide you with the best sustainable fashion experience:

• Account Information: Name, email, shipping address, and payment details
• Purchase History: Items bought, preferences, and sustainable choices
• Communication Data: Messages, reviews, and feedback about garments
• Technical Information: Device data, IP address, and website usage patterns
• Sustainability Preferences: Your eco-friendly choices and circular fashion interests

Your information helps us create a personalized sustainable fashion experience:

• Order Processing: Fulfill purchases and manage your sustainable wardrobe
• Communication: Send updates about orders, new arrivals, and sustainability tips
• Personalization: Recommend products aligned with your style and values
• Platform Improvement: Enhance our circular fashion marketplace
• Customer Support: Provide assistance with your sustainable fashion journey

We respect your privacy and only share information when necessary:

• Service Providers: Trusted partners who help us operate our platform (payment processors, shipping companies)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or asset sale

We never sell your personal information to third parties.

We protect your information with industry-standard security measures:

• Encryption: All sensitive data is encrypted in transit and at rest
• Secure Servers: Data stored on protected, monitored servers
• Access Controls: Limited access to authorized personnel only
• Regular Audits: Ongoing security assessments and improvements

We retain your information only as long as necessary to provide our services and comply with legal requirements.

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how you use our site
• Personalization Cookies: Remember your preferences and settings
• Marketing Cookies: Show you relevant sustainable fashion content

You can control cookie preferences in your browser settings. Some features may not work properly if you disable certain cookies.

Our platform integrates with trusted third-party services:

• Payment Processors: Stripe, PayPal, and other secure payment providers
• Analytics: Google Analytics (anonymized data) for website improvements
• Email Services: Mailchimp or similar for newsletters and communications
• Social Media: Instagram and other platforms for community engagement

Each service has its own privacy policy. We recommend reviewing them when using these features.

KND operates globally to promote sustainable fashion worldwide:

• Your data may be transferred to and processed in countries outside your residence
• We ensure adequate protection through appropriate safeguards and contracts
• All transfers comply with applicable data protection laws
• EU residents: We comply with GDPR requirements for international transfers

Protecting children's privacy is essential:

• Our services are not directed to children under 16
• We do not knowingly collect personal information from children under 16
• If we discover we have collected such information, we will delete it promptly
• Parents/guardians can contact us to review or delete their child's information

We may update this privacy policy to reflect changes in our practices or for legal reasons:

• Significant changes will be communicated via email or website notification
• The "Last Updated" date will reflect the most recent changes
• Continued use of our services after changes constitutes acceptance
• We encourage you to review this policy periodically